How we teach

We welcome your feedback on our instructors. If you have questions about your child’s swimming, speak to one of our team.

Instructor with school-age child in the pool.

We teach your child the skills they need to enjoy and stay safe in, on, and around the water. They will also learn independence, perseverance, and pride in their achievements.

Every stage of the SwimWell programme incorporates the Water Skills for Life programme.

SwimWell instructors

All instructors complete an Instructor Training and Induction Programme, a first aid qualification, and have undergone police vetting. The minimum age to become an instructor is 16 years old.

Feedback about an instructor

We welcome your feedback on our instructors at any time. Talk to a poolside supervisor, email swimwell@wcc.govt.nz or pick up a feedback form at reception.

Getting feedback about your child's swimming

If you have questions about your child's swimming, you can speak with a Pool Deck Supervisor, Senior Instructor, or a SwimWell Team Leader. Alternatively, you can email swimwell@wcc.govt.nz.